Privacy policy

At Lunarks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal Information: Name, email address, shipping address, billing address, phone number.

  • Payment Information: Credit/debit card details or other payment methods (processed securely via third-party payment gateways).

  • Order Details: Products purchased, order history, preferences.

  • Technical Data: IP address, browser type, device type, and usage information via cookies and analytics tools.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders

  • Communicate with you about your purchases or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails or offers (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party service providers, such as payment processors and delivery partners

  • Legal authorities, only if required to comply with legal obligations or protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to marketing communications at any time

  • Contact us regarding any data-related concerns

To make a request or ask a question about your data, please email us at lunarks25@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our site signifies your acceptance of any changes.